This privacy policy sets out how White Ice London uses and protects any information that you give White Ice London when you use this website.
White Ice London is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
White Ice London may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1 February 2018.
What we collect
We may collect the following information:
a. personal data including your name, contact details, IP and email addresses;
b. information that you provide by filling in forms on our website or that you email to us. This includes information provided at the time of registering to use our website, subscribing to use our services, posting material or requesting any extra services;
c. demographic information such as postcode, preferences and interests; and
d. other information relevant to customer surveys.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
a. internal record keeping;
b. use of the information to improve our products and services;
c. promotional emails or provision of marketing literature about our events or other information which we think you may find interesting using the email address which you have provided; and
d. to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Security
Unfortunately, the transmission of data via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website. Any transmission of data is at your own risk.
Once we have received your information, we will use strict procedures and security features to try and prevent unauthorised access.
All of our employees, who have access to, and are associated with the processing of your personal data, are obliged by law to respect and abide by the confidentiality of our users’ personal data.
How we use cookies - see Cookies Information below
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
a. whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
b. if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us
We ensure that your personal data will not be disclosed to institutions, government departments and authorities or any other organisations except if we are required to do so by law or other regulation. We will not sell, distribute or lease your personal information to third parties unless we have your permission or we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets or if Beaumont Chapman. or substantially all of its assets, are acquired by a third party, in which case personal data held about you and other users will be one of the transferred assets. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
Other Rights
The law gives you the right to access information held about you. Your right of access can be exercised in accordance with the law. Any access may be subject to a fee up to the maximum as permitted by the Information Commissioner’s Office to meet our costs in providing you with the details of the information that we hold about you.
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to White Ice London.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Acceptance of the Privacy Policy and support
By using our website and providing us with your personal data and information, you agree to the terms and conditions of this Privacy Policy. It is your personal responsibility to ensure that your personal information is accurate and correct any errors identified.
From time to time, our website may contain external links to and from other websites of our partner networks or other clients and affiliates. If you follow a link to any of these websites, please note that these external websites may have their own privacy policies and we do not accept responsibility or liability for any of these policies. Please check these policies carefully before submitting any of your personal data.
If you wish to be removed from our our database, please inform us by email sales@virtuelondon.com
Cookies
Google Analytics sets the following cookies:
|
Cookie Name |
Expiration Time |
Description |
|
_ga |
2 years |
Used to distinguish users. |
|
__utma |
2 years from set/update |
Used to distinguish users and sessions.
The cookie is created when the javascript library executes and no existing
__utma cookies exists. The cookie is updated every time data is sent to
Google Analytics. |
|
__utmb |
30 mins from set/update |
Used to determine new sessions/visits. The
cookie is created when the javascript library executes and no existing __utmb
cookies exists. The cookie is updated every time data is sent to Google
Analytics. |
|
__utmc |
End of browser session |
Not used in ga.js. Set for
interoperability with urchin.js. Historically, this cookie operated in
conjunction with the __utmb cookie to determine whether the user was in a new
session/visit. |
|
__utmz |
6 months from set/update |
Stores the traffic source or campaign that
explains how the user reached your site. The cookie is created when the
javascript library executes and is updated every time data is sent to Google
Analytics. |
|
__utmv |
2 years from set/update |
Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics |
Session variables include:
|
Variable Name |
Expiration Time |
Description |
|
captcha_code |
Erased on browser quit |
Used to set the captcha code on the
contact form - preventing spam form entries. |
TERMS & CONDITIONS
Please read these Terms and Conditions carefully
before using the website operated by White Ice London. In particular, we draw
your attention to paragraphs 8 (Applicability of online materials) and 12
(Liability).
Without prejudice to the above, by using or
accessing our website, you agree to be legally bound by these Terms and
Conditions of use as they apply to your use of or access to our website.
If you do not wish to be bound by these Terms and Conditions then you may not
use our website.
Nature of our Website
Our website is a place for you to select and order
goods and services ('the Products'). Details of the Products and details of the
sellers or providers of these Products are, as required by law, shown on our
website next to each Product. Products are sold subject to the terms and
conditions imposed by the seller of that particular Product. In the event of
any conflict between the terms and conditions of sale of the seller and these
Terms and Conditions, the terms and conditions of the seller shall prevail. By
using this site you acknowledge the contract for sale and purchase of the
Product in question is exclusively a contract between yourself and the seller
of that Product.
Where White Ice London is the seller of the Product
the sale will be subject to the specific terms set out in paragraph 4.
Please note that the contents of our website are aimed at users aged 16 years
and above, but you must be over 18 years to purchase the Products, using the
payment method displayed on our website.
Buying Products on our Website
To order a product you will need to follow the
ordering procedures set out on the relevant order page.
Details of the prices for the Products and the
procedures for payment and delivery are displayed on or through our website.
The price of any Product is the price in force at the date and time of your
order. The price of any Product may change before you place an order. We try to
ensure that the prices displayed on our website are accurate but the price on
your order will need to be validated by the seller as part of the acceptance
procedure (see paragraph 4.1). We will inform you if a Product's correct price
is higher than that stated in your order and you may cancel the order and
decide whether or not to order the product at the correct price.
You undertake that all details you provide to us for the purpose of purchasing
goods or services which may be offered by us on our website will be correct,
that the credit or debit card, or any electronic cash, which you use is your
own and that there are sufficient funds or credit facilities to cover the cost
of any goods or services. We reserve the right to obtain validation of your
credit or debit card details before providing you with any goods or services.
White Ice London Products
Where White Ice London is the seller the provisions
of this paragraph 4 shall apply in addition to the other provisions of these
Terms and Conditions:
You must pay for the Products by credit or debit card at the time of the order,
at which time you will be notified of the current price.
White Ice London is entitled to refuse any order placed by you. If your order
is accepted, we will confirm acceptance to you by online electronic means
('Confirmation') to the e-mail address you have given us on ordering. The order
will then be fulfilled by the date set out in the Confirmation or, if the
Confirmation does not contain such a date, within 30 days.
You may return any Products you have purchased within 28 working days of
delivery for any reason (including if you simply change your mind). You will
then be entitled to a refund from White Ice London, which will be paid as soon
as possible, but in any event within 30 days. In normal circumstances, you will
be able to return unwanted parcels using a freepost label attached to your
order delivery note. We do not accept responsibility for the safe arrival of
these parcels at our returns centre. On request, we will collect the Products
from you, but the cost of this will be charged to you and we may deduct this
from the refund. While in your possession, you must keep any Products you
intend to return to us in good condition. The rights referred to in this
paragraph do not apply where: before the end of the 28-day period you have
enjoyed the benefit of the Product and for that reason it cannot be cancelled,
returned or re-sold; where the Product by reason of its nature is likely to
deteriorate or expire rapidly;
The Product consists of audio or video recordings
or computer software and the sealed packaging has been opened or damaged by
you.
If:
the Product delivered is not what you ordered; or
the Product delivered is not of a satisfactory quality we will refund to you
the price paid (including any carriage charges incurred) and your reasonable
carriage costs of returning the Product should you not use our freepost returns
service.
Complaints
If you have any complaints, you should direct them to us via e-mail at sales@gmckenzie.com or by post to:
Modifications to Website
We reserve the right to alter, suspend or
discontinue any aspect of our website or the content or services available
through it, including your access to it. Unless stated otherwise, any new
features including new content, and/or the sale of new Products shall be
subject to these Terms and Conditions.
Information you provide
The following applies to any information you
provide to us, for example during any registration or ordering process:
You authorise us to use, store or otherwise process any personal information
which relates to and identifies you, including but not limited to your name and
address, to the extent reasonably necessary to provide the services which are
available through our website by us or our sub-contractors. If you obtain or
choose to buy Products through our website then we may collect information
about your buying behaviour and if you send us personal correspondence such as
e-mails or letters then we may collect this information into a file specific to
you (together, the various purposes set out in this paragraph and all in our
privacy policy shall be known as 'the Purposes'). All such information
collected by us shall be referred to in these Terms and Conditions as 'Personal
Information'; You must ensure that the Personal Information you provide is
accurate and complete and that all ordering or registration details (where
applicable) contain your correct name, address and other requested details. For
more information about how we deal with your Personal Information, please read
our privacy policy.
Processing and disclosure rights.
By accepting these Terms and Conditions, you agree to the processing and
disclosure of the Personal Information for the Purposes. You also agree that
the Purposes may be amended to include other uses or disclosures of Personal
Information following notification to you by means of a notice on our website,
which you should check regularly. If you would like to review or modify any
part of your Personal Information then you should e-mail us at sales@gmckenzie.com
Security
You are solely responsible in all respects for all
use of and for protecting the confidentiality of any username and password that
may be given to you or selected by you for use on our website. You may not
share these with or transfer them to any third parties. You must notify White
Ice London immediately of any unauthorised use of them or any other breach of
security regarding our website that comes to your attention.
Applicability of Online Materials
Personal Use
Unless otherwise stated, text on our website is presented solely for your
private, personal and non-commercial use.
No Copying
You may not download, print or store any such material or send or show any copy
thereof to anyone who is not a fellow employee or a member of your immediate
family or friends. In the event of any breach of this term:
you will be liable to indemnify White Ice London and any of its suppliers
against any damage (including costs on an indemnity basis) which they or any of
them may suffer as a result of such breach; and
You may be denied any further use of our website.
Third Party Materials
Our website is controlled and operated by us from our offices in [location of
offices]. Where content published on the website is supplied by third parties,
you understand that we do not control or endorse their contents in any way. All
content which is offered by third parties that are not affiliated with or
otherwise connected with us, is published in good faith but we do not (to the
extent permitted by applicable law) accept responsibility for the accuracy or
otherwise of such content (whether published on or off-line) and the use of
such content, except for content which relates directly to Products you purchase. You
assume total responsibility and risk for your use of our website and use of all
information contained within it. This will not affect any rights which you may
have under warranties or otherwise against the manufacturers or suppliers.
Compliance with Law
We have used our best endeavours to ensure that our website complies with UK
law. However, we make no representations that the materials on our website are
appropriate or available for use in locations outside the UK.
Exclusion of Warranties
White Ice London makes no warranties, express or implied that making the
Products available in any particular jurisdiction outside the UK is permitted
under any applicable non-UK laws or regulations. Accordingly, if making the
Products or any part available in your jurisdiction or to you (by reason of
nationality, residence or otherwise) is prohibited, those Products are not
offered for sale to you. You accept that if you are resident outside the UK,
you must satisfy yourself that you are lawfully able to purchase the Products. White
Ice London accepts no liability, to the extent permitted by applicable law, for
any costs, losses or damages resulting from or related to the purchase or
attempted purchase of the Products by persons in jurisdictions outside the UK
or who are nominees of or trustees for citizens, residents or nationals of
other countries.
Copyright and Monitoring
The contents of our website are protected by international copyright laws and
other intellectual property rights. The owner of these rights is White Ice
London or other third party licensors. All product and company names and logos
mentioned in our website are the trademarks, service marks or trading names of
their respective owners, including us. You may download material from our
website for the sole purpose of placing an order with White Ice London or using
our website as a shopping resource. However, you may not modify, copy,
reproduce, republish, upload, post, transmit or distribute, by any means or in
any manner, any material or information on or downloaded from our website
including but not limited to text, graphics, video, messages, code and/or
software without our prior written consent, except where expressly invited to
do so, for example in order to complete any test or questionnaire.
Linking [and Use of Cookies]
Linked Sites
White Ice London makes no representations whatsoever about any other websites
which you may access through our website or which may link to our website. When
you access any other website you understand that it is independent from White
Ice London and that we have no control over the content or availability of that
website. In addition, a link to any other site does not mean that White Ice
London endorses or accepts any responsibility for the content, or the use of,
such a website and shall not be liable for any loss or damage caused or alleged
to be caused by or in connection with use of or reliance on any content, goods
or services available on or through any other website or resource. Any concerns
regarding any external link should be directed to its website administrator or
web master.
No Linking to or Extraction of Data
or Other Information from White Ice London Site
Any linking to, deep linking to, or extraction from the White Ice London Site
without the written consent of White Ice London in hard copy with original
signature by a director of White Ice London is strictly prohibited.
Penalty
Without prejudice to the generality of the foregoing sub-paragraph 10.2 any
third party contravening the provisions of sub-paragraph 10.2 shall be liable for
liquidated damages to White Ice London for the aggregate of twice the value of
any goods sold as a result of such unauthorised activity and all costs incurred
by White Ice London whatsoever in researching and dealing with the relevant
breach of these Terms and Conditions.
Use of Cookies
As a result of viewing this website some information may become stored upon
your computer. This information may be in the form of a 'cookie' or similar
file which may help White Ice London in many ways for instance to improve the content
of the website or to improve the matching of users interests or preferences. If
you do not want a cookie to be stored in your computer, most Internet browsers
have functions to erase cookies from the computer's hard drive or to block all
cookies or to receive a warning before a cookie is stored. You are welcome to
use such facilities to prevent the installation of any cookie but by accessing
our website you consent to White Ice London's use of any information gathered
for the purposes mentioned above.]
Availability of our Website
We will try to make our website available but cannot guarantee that our website
will operate continuously or without interruptions or is error free and can
accept no liability for its unavailability. You must not attempt to interfere
with the proper working of our website and, in particular, you must not attempt
to circumvent security, tamper with, hack into, or otherwise disrupt any
computer system, server, website, router or any other internet connected
device.
Liability
Seller's Warranties
All Products you purchase from our website irrespective of whether we are the
seller or not will be covered by such guarantees and warranties as are provided
by the manufacturer/producer/provider of the Product and we accept no liability
for them. All other express or implied terms, conditions, warranties,
representations or endorsements whatsoever with regard to the Products, our
website or any information or service provided through our website are strictly
excluded. We will do our best to ensure that all materials and information
published on our website are accurate, but please note that all materials and
information on our website are provided on an 'as is' basis.
Exclusion of Liability
In relation to the purchase of Products, we accept no liability for any
indirect or consequential loss or damage, or for any loss of data, profit,
revenue or business (whether direct or indirect), however caused, even if
foreseeable. In circumstances where you suffer loss or damage arising out of or
in connection with the viewing, use or performance of our website or its
contents other than as a direct result of purchasing Products, we accept no
liability for this loss or damage (except where we have been negligent) whether
due to inaccuracy, error, omission or any other cause and whether on the part
of White Ice London Group or our servants, agents or any other person.
Limit of Liability
If we are liable to you for any reason, our liability will be limited to the
amount paid by you for the Product concerned. This limit does not apply to any
liability we may have for death or personal injury resulting from our
negligence.
User's Responsibilities
You are responsible for ensuring that your computer system meets all relevant
technical specifications necessary to use our website and is compatible with
our website. You also understand that we cannot and do not guarantee or warrant
that any material available for downloading from our website will be free from
infection, viruses and/or other code that has contaminating or destructive
properties. You are responsible for implementing sufficient procedures and
virus checks (including anti-virus and other security checks) to satisfy your
particular requirements for the accuracy of data input and output.
Legal Limitations
The limitations and exclusions in this clause only
apply to the extent permitted by applicable law.
General
Alterations
We may alter these terms and conditions from time
to time and post the new version on our website, following which all use of our
website will be governed by that version. You must check the terms and
conditions on the website regularly.
Entire Agreement
These Terms and Conditions together with the
seller's terms and conditions, any order form and payment method instructions,
if any, are your whole agreement in relation to White Ice London and any
Product and you understand that any agreement to order or purchase Products
from or through our website will be an agreement between you and the seller of
such Products. You acknowledge that you have not entered into this agreement in
reliance upon any warranty or representation made by White Ice London or any
other person and you waive any rights to damages/rescission you may have for
misrepresentation (other than a fraudulent misrepresentation) that is not
contained in the relevant terms and conditions, order form and payment method
instructions.
Illegality
If any provision or term of these Terms and
Conditions shall become or be declared illegal, unlawful, invalid or
unenforceable for any reason whatsoever, such term or provision shall be
divisible from the other Terms and Conditions and shall be deemed to be deleted
from them.
Jurisdiction
These Terms and Conditions and your use of our
website are governed by English law and you submit to the non-exclusive
jurisdiction of the English court.
Causes beyond Control
Neither you nor White Ice London will be held
liable for any failure to perform any obligation to the other due to causes
beyond your or White Ice London's respective reasonable control.
No Waiver
Failure by either party to exercise any right or
remedy under this agreement does not constitute a waiver of that right or
remedy.
Notices
All notices shall be given:
To us via e-mail at sales@gmckenzie.com;
or to you at either the e-mail or postal address you provide during any
ordering process. Notice will be deemed received when an e-mail is received in
full (or else on the next business day if it is received on a weekend or a
public holiday in the place of receipt) or 3 days after the date of posting.
Replacement
These terms and conditions replace all other Terms
and Conditions previously applicable to the use of our website.
